Diego and Don are wonderful staff who patiently explained things for us. Diego was extremely diligent and worked to help us feel confident about our balloon purchases. we enjoyed our shopping experience and the balloons looked great!
owaled albalawi
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May 09, 2025
If I could give zero stars, I would. If you value respect and basic customer service, avoid this location at all costs. The older man working here is extremely rude and lacks even the most basic manners or sales skills. I came in looking for a Spider-Man costume for my 5-year-old son and simply asked if there were sizes appropriate for his age. His response? “Everything is in front of you. We have over 4,000 characters,” delivered with a tone that made it clear he couldn’t care less about helping customers.
There’s no excuse for that kind of behavior. A polite response would’ve been perfectly fine, but the attitude was unacceptable. This store is less than a mile from my home, but I would rather drive 30 miles than step foot in there again. Save yourself the frustration and shop elsewhere.
Judy Richardson
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May 15, 2025
I have seen the comments about rude employees and owner, but I was there today to get some balloons and order things for graduation. Diego and Don helped me tremendously very courteous. Diego help me pick out colors and which ballon’s for inside or outside. He help me by making suggestions….I was really pleased with my experience at party fair today. Maybe it’s the way some people approach the sales people I don’t know, but they were courteous to me
Beverly Pancott
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April 04, 2025
I love this store! I went in on a very busy day and needed balloons and decorations for my daughter‘s birthday party. I waited to the last minute, but still they were able to help me and get me everything I needed. The people that work there are so helpful and so nice. I would recommend this store to everyone!
Ning S
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May 23, 2025
I went to Party Fair to buy a balloon and asked the cashier about my options. While I was inquiring, she abruptly turned her attention to another customer and started talking about unrelated items, completely ignoring me. It was rude and unprofessional. Definitely not the kind of customer service I expected.
Diego and Don are wonderful staff who patiently explained things for us. Diego was extremely diligent and worked to help us feel confident about our balloon purchases. we enjoyed our shopping experience and the balloons looked great!
If I could give zero stars, I would. If you value respect and basic customer service, avoid this location at all costs. The older man working here is extremely rude and lacks even the most basic manners or sales skills. I came in looking for a Spider-Man costume for my 5-year-old son and simply asked if there were sizes appropriate for his age. His response? “Everything is in front of you. We have over 4,000 characters,” delivered with a tone that made it clear he couldn’t care less about helping customers. There’s no excuse for that kind of behavior. A polite response would’ve been perfectly fine, but the attitude was unacceptable. This store is less than a mile from my home, but I would rather drive 30 miles than step foot in there again. Save yourself the frustration and shop elsewhere.
I have seen the comments about rude employees and owner, but I was there today to get some balloons and order things for graduation. Diego and Don helped me tremendously very courteous. Diego help me pick out colors and which ballon’s for inside or outside. He help me by making suggestions….I was really pleased with my experience at party fair today. Maybe it’s the way some people approach the sales people I don’t know, but they were courteous to me
I love this store! I went in on a very busy day and needed balloons and decorations for my daughter‘s birthday party. I waited to the last minute, but still they were able to help me and get me everything I needed. The people that work there are so helpful and so nice. I would recommend this store to everyone!
I went to Party Fair to buy a balloon and asked the cashier about my options. While I was inquiring, she abruptly turned her attention to another customer and started talking about unrelated items, completely ignoring me. It was rude and unprofessional. Definitely not the kind of customer service I expected.