Had to have a 2014 Sorento detailed, so I could give it to my son. This place was close, and reasonably priced for a full interior/exterior detail.
When they finished, I was pleasantly surprised. The interior was literally spotless. The leather looked new.
The exterior was exceptional. If not for the fact it had scratches (already there, NOT their fault) in the clearcoat, it looked like it could have been on a showroom floor again. Remember, this is a 10 year old car that had only been detailed once before, many years ago. It 'looked' 10 years old, inside and out.
The staff was pleasant and professional, especially the young woman at the front desk. She had a 'disgruntled' customer who was rather rude to her, but handled it well.
Overall, I am very happy with my experience, and highly recommend Bryn Mawr Car Wash & Detail if you want a fair price for a full interior/exterior detail.
The negative reviews I see, IMHO, are from people who did not clarify what they wanted or what the cost would be 'before hand', so that's on them and not the staff I interacted with. Fair is fair.
Mattie B Johnson
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October 08, 2020
My car was way overdue for some TLC! Bryn Mawr Car Wash was well worth the cost of a full detail. The interior was steamed cleaned and the seats look brand new! I wanted to see if they really paid attention to detail, which is why I checked the gas cap compartment. Yup. They cleaned there too! The supervisior even suggested a place to go to have my headlight covers refreshed (they have that cloudy look to the plastic). Overall, it took about 2-hours for a hand wax, full interior, wheels and trunk cleaning. The only drawback is that the seats were very damp. I should have waited another hour and let them dry out more before driving off...had to go home and change my pants :)
Serena Helwani
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March 09, 2025
Budget friendly, nice staff and my car looks good/was vacuumed out well. Great spot if you’re looking for something basic!
parth rali
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November 17, 2024
I did $80 wash, the car smelled terrible next day, I just came to see what can be done. I was explained this was the smell of conditioner. Front desk 16 y/o receptionist kept talking to owner, yelled at me. Then eventually owner talks to me- again yells at me for yelling at 16 y/o which is absolutely not true!! Wow. I am ready for nasty reply from company. As he has done to previous customers on google review.
Yasmine Benaouadj
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October 14, 2024
I truly didn’t understand the crap of customer service I just received from the manager. I was agreed a certain dollar amount on a service they were willing to do from my previous visit (which I was happy with the results from the first time which is why I went back). Drove an hour to find out the price that was agreed on tripled. I could’ve handled the price change but what set me off was the hospitality when I spoke to the manager,
1) he was on his phone the whole time I’m trying to understand with him why the price changed and what I should do
2) he insulted my car in front of everyone in the waiting area.
3)had the nerve to say “think about it” and walked away on the phone
Like damn, I get it , you’re not gunna budge with the price but you didn’t have to embarrass me in front of everybody. I was shocked and didn’t know what to do but leave and go far away from that place. Really wished he got off the phone especially since if I was going to be a customer that would give $150+ for their service. Truly unfortunate.
Had to have a 2014 Sorento detailed, so I could give it to my son. This place was close, and reasonably priced for a full interior/exterior detail. When they finished, I was pleasantly surprised. The interior was literally spotless. The leather looked new. The exterior was exceptional. If not for the fact it had scratches (already there, NOT their fault) in the clearcoat, it looked like it could have been on a showroom floor again. Remember, this is a 10 year old car that had only been detailed once before, many years ago. It 'looked' 10 years old, inside and out. The staff was pleasant and professional, especially the young woman at the front desk. She had a 'disgruntled' customer who was rather rude to her, but handled it well. Overall, I am very happy with my experience, and highly recommend Bryn Mawr Car Wash & Detail if you want a fair price for a full interior/exterior detail. The negative reviews I see, IMHO, are from people who did not clarify what they wanted or what the cost would be 'before hand', so that's on them and not the staff I interacted with. Fair is fair.
My car was way overdue for some TLC! Bryn Mawr Car Wash was well worth the cost of a full detail. The interior was steamed cleaned and the seats look brand new! I wanted to see if they really paid attention to detail, which is why I checked the gas cap compartment. Yup. They cleaned there too! The supervisior even suggested a place to go to have my headlight covers refreshed (they have that cloudy look to the plastic). Overall, it took about 2-hours for a hand wax, full interior, wheels and trunk cleaning. The only drawback is that the seats were very damp. I should have waited another hour and let them dry out more before driving off...had to go home and change my pants :)
Budget friendly, nice staff and my car looks good/was vacuumed out well. Great spot if you’re looking for something basic!
I did $80 wash, the car smelled terrible next day, I just came to see what can be done. I was explained this was the smell of conditioner. Front desk 16 y/o receptionist kept talking to owner, yelled at me. Then eventually owner talks to me- again yells at me for yelling at 16 y/o which is absolutely not true!! Wow. I am ready for nasty reply from company. As he has done to previous customers on google review.
I truly didn’t understand the crap of customer service I just received from the manager. I was agreed a certain dollar amount on a service they were willing to do from my previous visit (which I was happy with the results from the first time which is why I went back). Drove an hour to find out the price that was agreed on tripled. I could’ve handled the price change but what set me off was the hospitality when I spoke to the manager, 1) he was on his phone the whole time I’m trying to understand with him why the price changed and what I should do 2) he insulted my car in front of everyone in the waiting area. 3)had the nerve to say “think about it” and walked away on the phone Like damn, I get it , you’re not gunna budge with the price but you didn’t have to embarrass me in front of everybody. I was shocked and didn’t know what to do but leave and go far away from that place. Really wished he got off the phone especially since if I was going to be a customer that would give $150+ for their service. Truly unfortunate.